Privacy Policy
Last Updated: September 9, 2026
At Loveth Pregnancy, we respect your privacy and are committed to protecting the personal information you provide when using our website, lovethpregnancy.com.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you visit our website or place an order with us.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
When you browse our website, create an account, place an order, contact us, or interact with our services, we may collect certain information.
Depending on how you use the website, this may include:
Personal Information
Full name
Telephone or mobile number
Email address
Billing information
Delivery address
City, region, and country
Order details
Information you provide when contacting us
Account login information, where applicable
Order Information
When you place an order, we may collect information relating to:
Products purchased
Quantity of products
Order value
Delivery information
Payment status
Order history
We collect only information that is reasonably necessary to process and fulfill your order and provide our services.
2. Payment Information
Payments made through our website may be processed by third-party payment service providers, including Paystack and other payment methods made available on the website.
When you make a payment, your payment information may be collected and processed directly by the relevant payment provider.
Loveth Pregnancy does not intentionally store customers’ full payment card numbers, card security codes, or other complete payment credentials on its own website.
Payment providers process payment information according to their own privacy policies and security practices.
For more information about how Paystack handles payment information, customers should review Paystack’s applicable privacy policy and terms.
3. How We Use Your Information
We may use the information we collect for legitimate business purposes, including:
Processing and fulfilling orders.
Confirming orders and payments.
Arranging product delivery.
Communicating with you about your order.
Responding to customer enquiries.
Providing customer support.
Managing customer accounts.
Processing returns, exchanges, or refunds where applicable.
Improving our website, products, and services.
Detecting and preventing fraudulent or unauthorized transactions.
Maintaining the security of our website and services.
Understanding how visitors use our website.
Complying with applicable legal and regulatory requirements.
We will not use your personal information for purposes that are incompatible with the reasons for which it was collected without appropriate notice or another lawful basis.
4. Communications With Customers
We may use the contact information you provide to communicate with you regarding:
Your orders.
Payments.
Delivery.
Returns or refunds.
Customer service enquiries.
Important changes to our services or policies.
Where permitted by applicable law and where you have provided appropriate consent, we may also send promotional or marketing communications.
You may request to stop receiving promotional communications at any time.
5. WhatsApp and Telephone Communication
Loveth Pregnancy may use telephone calls or WhatsApp to communicate with customers regarding orders, delivery, customer service, or other enquiries.
When you contact us through WhatsApp or telephone, the information you provide may be used to respond to your enquiry or process your order.
WhatsApp and telecommunications services are operated by independent third parties and are subject to their own privacy policies and terms.
We encourage customers not to send unnecessary sensitive personal or financial information through WhatsApp or other messaging platforms.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
Cookies are small files stored on your device when you visit certain websites.
We may use cookies to:
Remember certain preferences.
Keep shopping and checkout functionality working.
Understand website usage.
Improve website performance.
Measure the effectiveness of our marketing.
Provide a more relevant website experience.
Some cookies may be placed by third-party services that operate on our behalf.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of the website.
7. Analytics and Website Tracking
We may use analytics and tracking technologies to understand how visitors interact with our website.
These technologies may collect information such as:
Pages visited.
Time spent on pages.
Device type.
Browser type.
Approximate geographic location.
Referring website.
General website interaction data.
This information helps us understand website performance, improve our services, and measure marketing effectiveness.
Where third-party analytics or advertising services are used, those services may process information according to their own privacy policies.
8. Advertising and Marketing Technologies
We may use third-party advertising and marketing services, including services provided by companies such as Meta and Google, to measure advertising performance and understand how visitors interact with our website.
These services may use cookies, pixels, tags, or similar technologies.
The information collected may help us:
Measure the effectiveness of advertising campaigns.
Understand website traffic.
Identify general patterns of website engagement.
Improve our advertising and marketing.
Where applicable, these third-party services process information according to their own privacy policies.
9. How We Share Information
We do not sell your personal information as a business practice.
We may share information with trusted third parties where reasonably necessary to operate our business and provide services to you.
These may include:
Payment Providers
Payment processors such as Paystack may process payment information to authorize and complete transactions.
Delivery and Logistics Providers
We may provide relevant customer information to delivery companies, couriers, or logistics providers so that your order can be delivered.
Technology and Service Providers
We may use third-party companies that provide website hosting, security, analytics, communications, technical support, or other business services.
Legal and Regulatory Authorities
We may disclose information where required by law, regulation, court order, legal process, or legitimate governmental request.
We only seek to provide third parties with information reasonably necessary for the relevant purpose.
10. International Data Transfers
Because Loveth Pregnancy operates in Ghana and Nigeria and may use service providers located in other countries, some personal information may be processed or stored outside the country in which you live.
Where this occurs, we seek to use reputable service providers and appropriate safeguards consistent with applicable data protection requirements.
11. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include:
Secure website connections.
Access controls.
Security monitoring.
Secure payment processing through appropriate payment providers.
Regular website maintenance and updates.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
For this reason, we cannot guarantee absolute security of information transmitted through the internet.
12. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Processing and maintaining order records.
Providing customer support.
Managing business and financial records.
Resolving disputes.
Preventing fraud.
Complying with legal, accounting, and regulatory obligations.
When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it.
13. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These may include the right to:
Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of personal information where legally permitted.
Request restriction of certain processing.
Object to certain uses of your information.
Withdraw consent where processing is based on consent.
Request information about how your personal information is used.
Some requests may be subject to legal or legitimate business requirements that allow us to retain certain information.
To exercise an applicable privacy right, please contact us using the details provided below.
14. Children’s Privacy
Our website is intended for general customers and is not specifically directed at children.
We do not knowingly request or intentionally collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate steps.
15. Third-Party Websites and Services
Our website may contain links, integrations, or services provided by third parties.
These may include payment providers, social media platforms, analytics services, delivery providers, and other external services.
We do not control the privacy practices of these third parties.
Your use of third-party services may therefore be subject to their respective terms and privacy policies.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.
When we make changes, the updated policy will be published on this page and the “Last Updated” date will be revised.
We encourage you to periodically review this page to remain informed about how we handle personal information.
17. Contact Us
If you have questions about this Privacy Policy, your personal information, or how we handle your data, please contact us.
Loveth Pregnancy
Website: lovethpregnancy.com
Email: lovethpregnancyprayer@gmail.com
Phone/WhatsApp: (+233) 0599664773
If you wish to make a privacy-related request, please clearly state the nature of your request so that we can assist you appropriately.
18. Acceptance of This Privacy Policy
By using lovethpregnancy.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.
