Questions, answered.
Everything about ordering, delivery and courses. Cannot find yours? Ask us on WhatsApp.
Ordering and payment
How do I place an order?
Add what you need to your cart, then check out with your name, phone number and delivery address. It takes about a minute and you do not need an account.
How do I pay?
With Mobile Money or a bank card through Paystack, right on the checkout page. You do not need to create an account.
What do you sell?
Practical products for mothers, babies and women's wellness, from fertility and recovery kits to everyday baby care, plus short video courses.
Do you sell wholesale?
Yes. We serve both individual customers and wholesale buyers. Whether you need one item or a larger quantity, you can order from us.
Can I ask before I order?
Of course. If you have questions about a product, quantity, availability, wholesale orders or delivery, message us before you order.
Delivery
Where do you deliver?
We deliver across Ghana and Nigeria, usually within 1 to 3 business days depending on your location and courier availability.
Will I get updates on my order?
Yes. Once your order is dispatched you will receive updates directly on WhatsApp.
Can I change or cancel my order?
Yes, as long as it has not been dispatched. Contact us on WhatsApp as soon as possible after ordering.
Courses
How do I get my course after paying?
Your course opens as soon as payment goes through. We also email you a link to set a password so you can come back to it any time.
How do I watch my course later?
Log in with the email you used at checkout from the Student login page. If you have not set a password yet, use the link in your welcome email or choose "Forgot password" to get a new one.
Can I watch on my phone?
Yes. Every lesson is a short video that plays on your phone, tablet or computer.
Returns and refunds
What if an item arrives damaged?
Contact us on WhatsApp within 48 hours of delivery with photos of the item and we will arrange a replacement or refund. Because of hygiene, opened or used baby care items cannot be returned unless defective.
How long do refunds take?
Approved refunds are processed within 5 to 7 business days to the original payment method.
Still have a question?
Mme. Loveth usually replies within 24 hours.



