Shipping & Refund

Last Updated: September 11, 2026

1. Shipping & Delivery

We deliver across Ghana and Nigeria within 1–3 business days

Delivery times may vary slightly based on your exact location and courier availability.

You will receive order updates directly on WhatsApp once your order is dispatched.

2. Refunds & Returns

If you receive a damaged, defective, or incorrect item, contact us on WhatsApp within 48 hours of delivery with photos of the item, and we will arrange a replacement or refund.

Due to the hygiene nature of baby care products, opened or used items cannot be returned unless defective.

Approved refunds are processed within 5–7 business days to the original payment method.

Wholesale orders are subject to separate terms agreed at the time of order.

3. Order Changes & Cancellations

Contact us as soon as possible after placing an order. Changes or cancellations can only be made before an order is dispatched.